The AUTOMATIC TELLER CONNECT – ATC is a complete packaged solution for proactive monitoring, controlling, and reconciling ATM Operations. With the growing reliance on ATMs as a means to achieve higher market share and increased consumer access, there is a parallel need for a large back-end team:
- To sustain reconciliations of high volume of cash transactions with ever increasing operational risks and costs.
- To monitor and control on-site and off-site ATM operations.
- To maintain liaison with the third parties who are responsible for cash replenishments and maintenances and also to monitor the tasks allocated to them.
The ATC serves the backend team to proactively and smartly manage the tedious activities involved in making sure an ATM is up and running in a controlled environment with a real time reconcilability with the back end core banking system. Reconciliation with the back end core banking system always remains a critical challenge and usually the time it takes to highlight any potential differences in the two systems kills the entire purpose of reconciliation.